Staff issues in your salon? Check out the wisdom of Herb Kelleher…

So you think you’ve got insurmountable problems with staff…staff who want everything for nothing, staff who don’t turn up, staff who ‘can’t sell’, staff who won’t work Wednesdays because their sister’s boyfriend’s band plays Tuesday nights? And you have how many staff…two? Three? Maybe even a handful? Try keeping literally thousands of staff happy…so happy,…

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[VIDEO] In a little country town, can a beauty salon really sell $6,000 worth of services in just 3 hours? Yep…

With a multicultural population of just 3,000 in the deep south-west of Western Australia, the little town of Katanning is hardly the centre of the hair & beauty universe.But for salon owner Ashleigh Mills, its a gold mine. Ashleigh has been a Worldwide Salon Marketing member since February 2010, actively and enthusiastically embracing – and…

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[VIDEO] Is your salon business struggling? Listen in as UK salon owner Corinne Bull describes how she’s created her own prosperity…

Like many salons in recession-hit Great Britain, Corinne Bull’s salon business in New Malden, Surrey was struggling in post GFC 2011. But as I’ve often taught, there are ways you can ‘create your own’ economy. Like master retailer Sam Walton, she was aware of the state of the economy, and simply made a decision not…

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Your prospective salon customers are looking on their mobile phones RIGHT NOW for a salon near yours – can they find YOU?

If you’re anything like me, the tiny details behind how technology works probably send you into a coma too. BUT…I have to face facts, and the facts are that local businesses – like salons and spas – which fail to embrace what their customers and prospects are now doing with technology are doomed to fail.…

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Scary stuff: how many prospective clients simply can’t FIND your salon…

Every day, as Perth salon owner Tamara O’Dowd looks through her plate-glass front window to the inner-suburban street beyond, she knows that somewhere close by, at least seven prospective customers are typing ‘hair salon leederville’ or ‘hairdresser leederville’ into the search bar on their phones, iPads or laptops. She knows this because Google’s keyword tool…

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Is your salon being LEFT BEHIND? Here’s how to get more clients online…FAST.

Want a FREE listing for your salon on the world’s most downloaded salon app? Check it out here. Next time you have a client in your reception area, sitting in your chair or lying on a treatment bed, take a minute or two to check ’em out. Because I can pretty much bet my own…

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Worldwide Salon Marketing donates $100,000 to kick off million dollar campaign for women’s cancer support community Look Good Feel Better

Women battling cancer – and the debilitating side-effects of chemotherapy – are to get a morale boost with the announcement today of a million dollar fund raising campaign led by Worldwide Salon Marketing. WSM CEO and founder Greg Milner has kicked off the campaign with a personal $100,000 donation to the global support community Look…

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“I wanted to hide under a log…” – a Worldwide Salon Marketing member’s story – Nicole Lopez

by Greg Milner There’s an old saying: the teacher will appear when the student is ready. Unfortunately for most business owners, they leave it till they’re on their last legs, the bailiff hammering at the door, the kids starving, the bills piling up like autumn leaves before they seek help, and join. Long-term Members will…

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New Video: How Bec Woodage increased profits by 1000% – AFTER her salon burned down!

Investing in your salon business isn’t just about buying equipment, stocking with products and paying staff. If that’s all it took, any fool could make serious money in a salon or spa, instead of only 5% that do. One of those 5% is Rebecca Woodage, the young owner of Perfection in Beauty in Sydney. When…

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NEW VIDEO: Ever dreamed about SELLING your salon and cashing out? Watch and listen as Nicki Nolan describe how she did it!

Every stylist or therapist dreams of starting or buying a salon and one day selling out for a fat payday. Few achieve the goal. For most, owning a salon is run as an income model. If and when it gets sold, it’s usually for little more than small change, with not much more to sell…

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