Setting the World Brazilian Record – with a ton of free publicity!

UPDATE: Membership of Worldwide Salon Marketing comes with many benefits – including but not limited to the kind of support and expertise that can give your salon or spa massive free publicity. Using WSM’s technical expertise and marketing know-how, Noosa (Queensland) salon owner Kim Susskind of Ebony Beauty is the talk of her town after…

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How to put your salon prices up NOW! [VIDEO]

Many salon owners quake at the knees when I suggest they put their prices up. (It’s one of only THREE ways to increase your sales.) Remarkably, so fearful are so many about losing clients they even announce their impending price rises in advance. Narelle McKenzie is one salon owner who’ll never again fear raising her…

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[VIDEO] Online reviews – why you need them, and how to get them!

For decades, word of mouth has been the most powerful and effective form of marketing just about any business can use. Restaurants, movies, holiday resorts and dozens of others live or die on the basis of their referrals…hardly anyone would even think of booking an overseas holiday these days without checking on Tripadvisor first. The…

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The Story a Leading Beauty Magazine Refused to Publish – Because it’s ‘Too Honest’

As our coaching & marketing members would know, I’ve rarely been accused of being anything less than direct. When it comes to writing about what works in marketing & business, I don’t tend to soften my words to avoid offending those with delicate sensibilities. In business, reality IS harsh. If that offends you, stop reading…

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Things you didn’t know about salon price lists…

In my morning newspaper today, a story that precisely illustrates and emphasizes this essay on pricing strategy I blogged about earlier this year. The story is about an Australian chef working at a restaurant in London who’s created a waygu beef burger with a sticker price of more than two thousand dollars. Now, if your…

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Ten ‘rules’ for setting up a new salon for success

After more than a decade of coaching and advising thousands of salons & spas around the world on marketing & sales, there’s one question cropping up repeatedly that I simply can’t answer. Not because I don’t understand the question, but because it’s the wrong question. Typical is this version. It lobbed into my email inbox…

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What it takes to increase monthly salon sales by $10,000

I’ve taught a lot, written a lot about the enormous amount of ACTION required to make a real difference to a salon’s financial performance over time. It’s simply folly to rely on ONE thing to bring customers through the door. Success is doing a dozen different things – simultaneously, persistently, relentlessly. Amber Clayton is a…

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How a home salon doubles sales in 3 months

Marketing a small, one-person salon in the suburbs can be a daunting, confusing experience. Tens of thousands of hair & beauty professionals start out this way, and most never break out of the ‘hobby’ mindset. But Hoppers Crossing (VIC) beauty specialist Myra Changtime isn’t one to limit herself to a hobby income, just because she’s…

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Breaking salon sales records – in the Australian Outback

Alice Springs, Northern Territory, in the ‘dead heart’ of Australia. Think jackeroos, cattle, red dust and elderly tourists towing caravans. Hardly an ideal location, you’d think, for a thriving hair & beauty salon. But they’re bred tough in the Northern Territory. When Janet Chisholm and her business partner Glenda started their salon from scratch four…

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101 new clients in a single month – here’s how Nicole did it.

Nicole Panayiotou, of Blush Professional Beauty Touch in the country town of Sale, Victoria, is about to have her first baby. So she simply had to get her salon running efficiently, profitably, without her. As the saying goes, when the going gets tough, the tough get going. So Nicole, a Member of WSM’s My Social…

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