[VIDEO]: Do you make this common mistake when it comes to marketing your salon or spa?

Back in the late seventies, there was a band called Woolley and the Camera Club. No, I don’t remember them either. I doubt anybody remembers them, ‘cept their mothers. But they recorded a one-hit-wonder that gained a cult-following, “Video Killed the Radio Star”. Apart from a catchy tune, everything about the title and the chorus…

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News Release: ‘Rude Clients Cost Australian Salons $250million in Lost Sales’

New Survey Reveals the Shocking Cost of ‘No-Shows’ Hair & Beauty salons are losing hundreds of millions of dollars a year because of no-shows, and the lack of deposit-taking policies for fear of upsetting clients. In a new survey conducted by Worldwide Salon Marketing, the vast majority of 130 salon owners questioned revealed they had…

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NZ Salon Superstar, Hana Snowden of Ataahua Day Spa – 10 New Clients a Week and works on client’s when SHE wants to!

Every salon owner loves the thought of getting more new clients through their business.  It means an increase in turnover, profit, more product sales and so on.  But what it also means for a lot of salon owners is more time ‘on the tools’.  And that’s scary when you are already working 50 hours a…

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Day Spa Business Plan Template: Mystery Shopper Reveals Why Salons Are Losing Thousands Of $$$….Could This Be Happening In Your Salon Too?

Imagine being invited to someone’s house, having a really great time and then never being invited back again…you’d feel pretty hurt, right? Well, two months ago I was asked to be a mystery shopper for one of Auckland’s top Day Spas and that’s exactly how I felt when I left the Spa….totally hurt that I…

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