Blog

Your 6-Step Salon Success Roadmap for 2020

The Christmas/New Year madness is done and dusted. As you gaze into the crystal ball for 2020, what do you see for your business? A limp re-hash of 2019...or a newly-dynamic, expanding, organised enterprise with systems in place that bring a constant flow of new and...

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Time: the secret to selling more.

Time: the secret to selling more.

There's a common misconception among people in business: "Get 'em in, get 'em to buy, and get 'em out again as quickly as possible." Wanting to spend as little time with your customers as possible while making a sale is a mistake, and here's why: There's a reason...

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What is a new client REALLY worth to your salon?

What is a new client REALLY worth to your salon?

It always surprises me how little so many salon owners know about their own businesses. Particularly, some absolutely crucial numbers. I almost always get a bemused silence when I ask a salon owner for one vital piece of information. “How much is an average customer...

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