Are no-shows costing you a fortune? Terrified of taking deposits?
Lots of our Members have faced, and solved this precise problem. Before Kim Susskind (Ebony Beauty, Noosa) took action and implemented a deposit policy, no-shows were running at 20 a month. Now, they’re down to…three!
In this video, Kim reveals the fear she and her staff had to overcome – and the letter she gives to clients that clearly sets out her deposit and cancellation policy.
Want the actual two-page letter that sets you up to take deposits from clients? WSM Members can log in here to the Members Only Million Dollar Resource section and download it in Word format.
Fed up with staff issues? Watch this FREE live webinar with super-successful salon owner Julie Piantadosi!
NEW! The Complete WSM Policies, Procedures and Staff Solutions System for Beauty & Hair Salons