In the little country town of Sale, Victoria (pop. 13,000), Nicole Bertrand was just 21 and “knew nothing about business or marketing” when she opened her beauty business in the back of a hair salon.

Ten years later, she’s the mother of two little kids and owns the biggest and most successful salon business in town.

“I like spending money,” says Nicole, “so I had to work out ways to bring it in, faster and more of it!”

In today’s Rich Salon Owner podcast, listen in as Nicole describes how she does it, while juggling motherhood, staff issues and a dozen other challenges every other salon owner faces.