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Worldwide Salon Marketing

Yes, a salon owner really CAN take holidays…

Like most salon owners, Jasmine Dwyer of Adore salon in Colac, Victoria, was 'stressed out'. "When I was in the treatment room, I was missing so many phone calls, so much business," she says. Fed up, she made a crucial decision that's changed her life completely. As...

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Salon Rebooking

It's a common refrain I hear from salon & spa owners constantly; "Our re-booking rate is awful. My staff just don't know how to re-book their clients!" We all know that getting clients regularly re-booking is perhaps THE crucial ingredient to owning and running a...

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The Cafe Owner Who Sat on a Stool

Dear Diary, The other day I called in on a cafe that I occasionally visit on the way to work. I've gotten to know the owner a little, over the years, and on this day, the cafe was empty and she was sitting on a stool, tooling around on her phone. "Hi Cindy, how's it...

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