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Worldwide Salon Marketing

An Exceptional Guest Experience…

I stopped at a local Starbuck’s with a friend last week and had the most wonderful server at the counter. A welcoming smile greeted us and an uplifted voice asked us for our order. She then explained that they were introducing their new “coffee” blend and would we...

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How to make more money in your salon this Christmas

It’s fashionable to mock the appearance - in September! - of tinsel ‘n glitter Christmas promotions in the major department stores. But the smart business owners in the hair & beauty industry will be using such examples of ‘crass’ commercialism as a warning bell:...

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How attention to detail will save you

Let's face it. Everyone hates that one local salon – cafe – restaurant – any local business – that absolutely sucks. We all have one we can picture. The chairs are breaking, the tables are dirty, the staff are rude. The question remains, though – are you that dingy,...

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Stop getting hit on by SEO “Experts”

Barely a day goes by that I don't get an email from somebody - usually in the backblocks of India, Pakistan or the Philippines - promising to 'get my website to the top of Google'. If you run any kind of business, no doubt you get the same kind of emails. Y'know,...

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How to Market a Beauty Salon

My technical gurus tell me that every month, hundreds of people around the world are going to Google and typing ‘how to market a beauty salon’. It’s such a simple query, an obvious question, and I’m guessing that almost all of these people are searching for an equally...

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4 Marketing Ideas for Salons

Marketing. It’s the only industry other than Hollywood that’s filled with 80% crap. When done right, it creates miracles. When wrong, it ruins bank accounts, businesses and reputations. We’re living in a world where one tweet can make or break a business – and we’re...

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