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Worldwide Salon Marketing

Are you BORING your customers rigid?

Two emails, from opposite sides of the planet, got me thinking this morning; what is it about personality that makes so many business owners do everything in their power to hide it from their customers and potential markets? It seems to me that most salon & spa...

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Cyclone Marcia – and a very dangerous number

Have you ever put all your eggs in one basket, all your hopes for success into a single event, or campaign…and suffered the bitter disappointment of having it all fall apart when matters beyond your control flush it all down the toilet? This week I’ve seen a prime...

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Salon Marketing Why Salons Fail

"Salon Marketing Why Salons Fail?" I just don't get it. How can it possibly be that so many salon owners and beauty professionals spend so much time, effort and money furnishing their shop, making things look glossy and sexy, hiring and training staff...and put so...

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Great ideas you can STEAL as a salon marketer

I've lost count of the number of times over the past 10 years I've been accused of advocating 'tacky', so-called 'unprofessional' or 'cheap' marketing for salons and spas. In one memorable instance, a member of the 'upper echelon' of the beauty industry, a veteran of...

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