by Marnie Kallmeyer | Jul 29, 2019 | Salon Marketing Online
One of the many benefits of being a Member of the new Client Attraction System is all the bonuses you get – including a comprehensive Audit of your Facebook business page by our resident social media specialist, Sam Buckley.
Having optimized Facebook pages for years, and run Facebook ad campaigns for businesses all over the world, she’s become an absolute jet at seeing what works on Facebook, and what doesn’t.
As part of the Salon Marketing & Business Training course inside the Client Attraction System, each member gets the opportunity to send their business page logins to Sam, and she then goes over the page with a fine-tooth comb, forensically analysing and assessing what’s working, and what can be improved.
I’m no Facebook expert, but I can appreciate what it takes to look at a current setup with fresh eyes and uncover some of the more obvious areas needing improvement.
Here’s a report Sam sent to one of our Members only last week after their Facebook page review:
Things you’re doing right:
• You’ve done a great job to complete a lot of the About Page information.
Things that could be improved:
- Profile image for local business is good to be a graphic of the logo. Preferably a high-quality logo that fits nicely inside the circle that the picture gets cropped to.
- Need to remove irrelevant menu items down the left for example – Jobs, Events, Welcome, Shop, Notes and Email Signup (unless you want to set it up)
- Take full advantage of services. Do this by adding a good enticing description and an image to each of the services you have listed.
- Redo “Our Story” to make it more “direct-response” to connect with the emotions of potential customers. This is what gets people to buy. Lead them on a journey so they can imagine being completely relaxed and pampered at your salon. Then add a call to action at the end. It reminds them to do something like ‘call now’ to enjoy some relaxing you time on <insert phone number>. Include a photo at the top.
- Verify your page so you come up higher in search results. Go to your FB Business Page. Click on Settings / General / Page Verification / Verify This Page. Enter your salon phone details and follow the simple instructions.
- You have your button underneath your cover image setup to send a message
- Setup messaging so when people visit your page, messenger pops up and asks them some questions, to encourage them to take action with your business.
- Fix the Map in the Address Settings so it shows in the right country.
- Add your opening hours to the Hours Settings”
Now, take a look over your own salon’s Facebook business page.
Are any of the above 9 Top Tips applicable to you?
Discover all the essential elements of marketing your business so it can reach its full potential with the Client Attraction System 2.0
by Greg Milner | Nov 1, 2018 | Operations Manual, Salon Advertising Tips
Now with a 365-day DOUBLE your Money Back Guarantee!
332 Pages, Downloadable Templates, How-To Videos and More
SEE THE CONTENTS HERE
Revised, updated with new sections, Simple Salon Marketing Third Edition delivers up-to-date guides on all manner of marketing strategies for salon & spa owners all over the world.
New sections include:
- Are you ‘visible’ online – how to check your Google positioning
- What to do to boost your visibility
- Facebook advertising – the must haves to make sure your advertising dollar works
- The ‘Big Three’ of salon websites
- How to turn your website into a lead generating machine
- Chatbots – what they do, and do you need one?
Used, tested and proven by more than 4,400 salon and spa owners worldwide, Simple Salon Marketing is the Industry-Standard ‘how-to’ for direct response marketing for hair & beauty professionals who want marketing that WORKS – not just marketing that looks pretty!
“I used this very same toolkit to take my business from a struggling $2,000 a month to more than $17,000 a WEEK,” says Marnie Kallmeyer. “If you implement these strategies, you’ll be absolutely amazed at the results.”
Here’s how Marnie describes what happened when “the light went on…”
by Greg Milner | Jul 8, 2018 | Featured
“Is your salon business CONGRUENT” Online forums are wonderful things to browse around picking up useful bits of information here and there. But no matter what information you glean, it’s completely worthless unless you implement it, or put it to use in some way.
On one forum today I noticed a salon owner asking opinions on whether staff ‘should be allowed to wear facial piercings‘… and that led me to wonder about the whole issue of something called ‘congruency‘…. the ‘quality or state of agreeing or corresponding’ – in relation to business, marketing & sales.

Car dealer John Hughes forbids his salesmen to wear sunglasses on their heads – because it’s incongruent with his business philosophy
In my home town there’s a famous old-fashioned car dealer, one of the biggest and most successful in Australia. John Hughes is well into his seventies, absolutely loves his job, and has some policies that younger people might find more appropriate to the nineteen fifties.
For example, John refuses to allow his salesmen to wear their sunglasses perched on top of their heads. He believes such habits only confirm the entrenched public opinion about car salesmen being hucksters. It’s not congruent with his decades-long drive to establish his brand as trustworthy.
When you go to visit your accountant, you’d find it incongruent to see him and his staff wandering around the office in board shorts and T-shirts – yet completely correct for the staff of a theme park to be so attired.
Would staff with facial piercings be appropriate for a high-end day spa in a 5-star hotel? Probably not. In a tattoo parlour? Absolutely. Would hair stylists dressed as though they’re about to go nightclubbing be congruent with a salon that brands itself as a rock ‘n roll ‘destination’? Naturally.
(And there’s a major difference between hiring an employee who is merely competent, and one who is congruent with the business.)
You have to be aware of what ‘fits’, and what doesn’t. Do you market yourself as super-sophisticated venue yet your location, fixtures and fittings let you down? Or you have a brothel on one side and a lumber yard on the other?
At the other end of the scale, there seems little to recommend being ‘cheap and cheerful’ – no appointments necessary, bare-bones prices, second-hand furniture – and at the same time insisting on a website that screams Million Dollar Salon.
Here’s a checklist:
- What’s the essential message you want to convey to clients and prospects – Calmness? Efficiency? Glitz and Glam? Fun?
- If it’s ‘Efficiency’ for example, are you always on time? Is your welcome procedure always the same? Do your staff process payments and book appointments quickly and smoothly?
- If you project an image of professionalism, is this reflected in your staff uniforms?
- If cleanliness is God, are you a Nazi about the toilets, the floors, cobwebs in the corners?
- If you’re aiming for affluent clients, do you provide such clients with an experience your ‘average’ clients don’t get?
- What does your phone manner say about you and your business…for example, do you have a set phone answering procedure, or is it ad hoc?
As always, the Message has to fit the Method, in all things.
by Greg Milner | Jul 5, 2018 | Uncategorized
The smallest but most compelling book in my large and diverse business library is this one. It’s by a long-time mentor of mine, Dan Kennedy, and while the title is deliberately funny, the message is a serious wake-up call for any small business owner or entrepreneur.
Kennedy talks about the thousands of marketers and copywriters he’s mentored (including me) who have gone on to create extensive, proven marketing systems for their own particular niche markets (including me, in the salon & spa niche.)
( The farting cat title refers to the kind of business owner who blames everyone and everything other than themselves for their problems.)
The very first chapter sets the tone:
That Big Brick Building You Drive By
“There’s a little convenience store at the corner of my neighbourhood street and the town’s main street. One morning, as I stood in line, I listened to the counterman tell his tale of woe to the customer in front of me. The counterman is about 40,. His story, as Sinatra sang, is one too commonly told: hates his job, can’t get by on what he makes, has a car in disrepair, lives in a bad apartment building with biker neighbours, and rues his lot in life.
“When I got to the counter, I asked where in town he lived. After he told me, I said ‘You know, about halfway between here and your apartment, there’s a big brick building on the right hand side of the road. You pass it twice a day. In it are the answers to every one of your problems and frustrations. That building is called The Public Library’.”
He said he hadn’t been inside a library since high school. Precisely.”
(These days of course, hardly anybody goes to the public library. For most, it’s been replaced by Google. But the point remains valid.)
Kennedy goes on:
“You can divide the population into two main hunks. those who search, hunt, go after the information they need to fix whatever’s ailing them, and those who don’t. There are about 5% of the population in the first group, 95% in the second. And there are about 5% of the population who do very, very well financially, and 95% who never achieve wealth. Co-incidence?”
So how does Kennedy’s contention relate to you? It’s this: the information you need to succeed has never been more freely available. It has been collated and curated by many people, including me, in systems that take away the tedium of spending days, weeks, months gathering it and making sense of it yourself. Many years ago, I studied and put into practice the direct response marketing teachings of Mr Kennedy and others, and created a system for salons & spas that would make the marketing of their businesses a much, much easier and more effective process.
It was called The Essential Salon Owner’s Marketing Toolkit, and the main component of it, the Simple Salon Marketing manual, is still available today, instantly downloadable, here.
Key paragraph from Kennedy:
“The first thing you should know – ‘it’ works. Questioning the efficacy of these Systems is like insisting the world is flat. The time for such an argument has long since passed.”
He goes on:
“If you’ve gotten your hands on one of these Systems recently, it’s the perfect opportunity to wipe the slate clean, re-design your business, refresh your marketing, and rediscover your enthusiasm for your business.”
by Greg Milner | May 24, 2018 | Featured, Packaging Salon Services
Want to bring in a PILE of cash to your beauty or hair salon business, but don’t know where to start?
Louise Adkins of Lavish Skin in Benalla, Victoria has been a Member of WSM’s Client Attraction System for 10 years, but she’d never tried selling memberships to her clients like this before.
In this video, Louise describes how she followed the Membership strategy, added a few flourishes of her own, downloaded one of the Salon Membership Promotion Templates from the Client Attraction System– and got to work!
Result: $31,000 in one-day sales, plus more to come.
Here’s how she did it…

Now, for just ONE DOLLAR, you can TEST DRIVE the exact same system Louise uses to drive her salon’s marketing.
No contracts, no ifs or buts, just hundreds of tested, proven, done-for-you salon & spa promotions, templates and how-to videos.
It’s client-grabbing, ‘push-button’ simple
