by Greg Milner | May 16, 2015 | Blog, Featured

Tracey Smyth, owner of Barberellas Hair Salon in Cessnock, NSW – a dramatic improvement in forward bookings thanks to her easily-replicated Diagnosis & Prescription system
Salon Marketing Tips: Tracey’s brilliant salon client Prescription & Diagnosis system
When your doctor hands you a prescription and tells you to come back in three weeks, what do you do? You buy the drugs, and go back to the doctor in three weeks!
Imagine if salon clients had that kind of respect for their hair stylist or skin therapist. Well, hair salon owner Tracey Smyth of Barberellas in Cessnock, NSW, is training her clients to treat her salon like a professional hair clinic, using a brilliantly-simple Diagnosis and Prescription system. In this brief video interview, long-term Worldwide Salon Marketing member Tracey shows the actual diagnosis tool she uses, and reveals the dramatic effect it’s had on her business in terms of product sales and forward bookings.
Salon Marketing Tips: Tracey’s brilliant salon client Prescription & Diagnosis system
by Greg Milner | May 15, 2015 | Blog, Featured, Latest News

At Worldwide Salon Marketing we’re always looking for ways to add value…and we’re found an absolute beauty here – no pun intended.
We’ve been working for months behind the scenes with a Nationally Accredited RTO to bring you a great opportunity to build value into your salon. That opportunity is to allow you to get on a Cert2 Nationally Accredited Makeup Course – SIBXFA201A – Design and apply make-up.
And it’s going to be happening in Australia in the Sydney CBD!
Makeup MasterClass Sydney This is the most amazing value for money Nationally Accredited Makeup Course in Australia today. (By clicking the link you will be put in a list of interested Salon Owners and receive more information from our partner, Makeup Masterclass Sydney Pty Ltd)
Note: There are only 87 spots available at this amazing price Of $799 – these courses are normally over $1,888!
You can pay a deposit to secure your seat and pay in full nearer the course date your choose.
There will be a cap on the amount of student places available.
Opportunities like this don’t come along all that often.
We believe this opportunity will help your salon by
- Offering wedding makeup and hair
- Add more value to your salon
- Retain more clients in the future
- Help increase salon profits
- Rid yourself of expensive and unreliable freelancers
PS as always with our offers there is a 100% MONEY BACK GUARANTEE!!!
by Greg Milner | May 11, 2015 | Advertising Tips, Blog, Featured
[VIDEO] Why ‘old-fashioned’ salon marketing still works – Two interviews with salon owners who swear by the effectiveness of ‘old-fashioned’ hard copy marketing.
These videos were recorded about the time when it seemed many salon owners had become seduced into thinking that modern marketing was all about social media, email and text messaging…because it’s (allegedly) free.
In this video, Catherine Hanson of City Looks in Winnipeg, Canada, and Marnie Doman (then of Evoque Spa in Perth, Western Australia) reveal the huge impact direct mail and print advertising have had on their businesses.
[VIDEO] Why ‘old-fashioned’ salon marketing still works
by Greg Milner | May 5, 2015 | Blog
Worldwide Salon Marketing NZ is proud to announce Toni Cunningham joining us as a company director.
Toni’s name will already be familiar to you as a WSM coach and creator of the Successful Salons policy and procedure program and indeed after working with Toni for several years and seeing her work her magic with salons – and large name retail stores – we have invited Toni to become our partner in our business.
Toni’s fulltime focus is to look after our WSM members and after a hiatus from WSM coaching in which Toni took a large chain retail store from one of the worst performing in Australasia to one of their top stores, she is looking forward to stepping back into the fold. “It’s always nice to take on a completely different challenge and I absolutely love retail so the last 18 months has been fun! But I miss the one on one coaching and really working with salon owners to turn their businesses around, there’s nothing quite as rewarding as seeing their dollars go up and stress come down!” explains Toni.
Like Chloe Wilson from Chloe’s Beauty Therapy, “Im in to my 2nd month with Toni and I already feel like I’ve gone from a Beauty Therapist to a Business Owner in the first phone call. Toni has made me feel like I can take control of my business and my staff in such an easy way its LESS stress.”
Prior to joining the WSM coaching team, Toni had joined the WSM Inner Circle Program in 2009. She took her salon from just $800 per week to a staggering $8,500 per week in just the first year and eventually sold her business for a nice little profit. Something that many business owners strive to achieve.
And with our new face of WSM comes some new contact details. You can contact Toni direct on 0508 367 782 or you can email Toni at toni@successfulsalons.co.nz
With her experience and accolades we know you’ll be just as excited to be hearing more from Toni and learning from her wealth of knowledge.
Welcome on board Toni!
by Greg Milner | Apr 22, 2015 | Blog
Life was so much more difficult before Facebook. Achieving really important goals was such an obstacle course.
As it is today, your friends were always vitally interested in what you were eating for breakfast. But you had to go find your Kodak Instamatic, take the shot (black and white, of course), send it off for processing, wait three weeks to get the prints back, then laboriously address and stamp envelopes and put them in the post.
Boring your friends with your holiday snaps was quite an exercise in the olden days. Back then, you had to find a date when everybody was available, invite them around for dinner and a few drinks, then, before they knew what was happening, you turned out the lights and fired up the slide projector.
(Big advantage with Facebook; you can’t see them nodding off.)
When you wanted to impress your friends with what you’ve done, what you’re going to do, or what you really want to do, you’d have to write notes and slip them under their front doors. Sooo tedious.
And when you needed to show your friends what a fabulous life you were leading, you’d have to buy or hire a yacht, park it somewhere you knew most of them would walk by, and lie there drinking champagne all day with a permanent grin. This was so tedious, not the least because you never knew when they were going to pass by, and neither did you know if all your friends would see you. (Even Facebook hasn’t solved that problem. But it makes up for it by showing your stuff to friends you never would have had in the olden days.)
Babies and toddlers were mostly pretty unremarkable back then. They certainly weren’t all over-achieving geniuses. It was only the very rare three year old who could play the violin part perfectly in Rachmaninoff’s Symphony Number 2 in E Minor that achieved any kind of publicity outside her own family.
Back in the 1980s, Prime Minister Bob Hawke promised that by 1990, no Australian child would live in poverty. If only he could have seen further into the future, he could equally have promised that by 2010, no Australian child would need to live in anonymity, every toddler would deserve and get instant fame, and the remarkable, ground-breaking advances made by each and every infant – far in excess of anything achieved by anyone born before 2004 – would be documented in eye-watering detail for evermore.
It was much harder to defame someone or ruin their business back in those days too. You had to a) first concoct a suitably outlandish story, b) use a pen and paper – only journalists and stenographers could type back then – write it all down, and c) post the letter to the editor of the local newspaper. The editor would assign someone to check the claims made in your letter, and a week or two later might publish your rant, usually alongside a carefully-considered rebuttal from the person whose life you were trying to destroy.
As a teenager, my life was quite miserable. At dinner, I was left with little option but to have face-to-face contact – even conversation – with my parents and siblings.
Minor illnesses were something that had to be suffered in silence. How frustrating it was not to be able to share your headache, winter cold, twisted eyelash or ingrown toenail with even a handful of friends, let alone hundreds or even thousands of people breathlessly awaiting the latest updates on your health. The most you could do was go to the office and cough over a few work colleagues.
Wishing someone a happy birthday was like wetting yourself in a dark suit back in the olden days. It gave you a warm, fuzzy feeling of goodness, but nobody else except the recipient noticed. You had to post a hand-written card or spend 25 cents making a phone call.
How annoying it was that hundreds of your friends didn’t know how generous of spirit you were for the 30 seconds it took to write that card or make that call.
When I got married, the wedding album I paid $3,000 for arrived in a box three months later. By then, none of your friends were interested. Nowadays, your friends have helpfully uploaded hundreds of photos and videos of your wedding before you’ve walked back down the aisle with your new bride.
Obviously, doing business was much, much more difficult in the dark ages pre-2004. To find customers you had to pay for advertising, cultivate personal relationships, give good service, sell proven products…it was all so difficult. Now, you just pop a post on Facebook, and customers queue up outside your door.
Oh, it was tough all right. Facebook has certainly made all our lives more fulfilling, more seamless, more connected. Society as a whole is demonstrably better. Isn’t it?
by Greg Milner | Apr 1, 2015 | Blog
For those salons that have either been through or are currently in one of our Worldwide Salon Marketing programs, you will be very familiar with our ‘Hollywood Woman’ salon template.
This salon marketing template, which comes in many designs, has been the backbone of everything that WSM stands for when it comes to direct response marketing. It really seems to press all the right buttons, not only with salon owners around the world, but also customers of salons.
In fact, I would hazard a guess that the Hollywood Flyer has been hands down the MOST successful marketing piece ever written for the hair/beauty industry, generating millions in revenue for salons.
If there was an ‘Oscars’ for marketing flyers, this would be a multi-award winning one!

Veronica Leigh and her new Jack Russell Puppies! – stunning success with the Hollywood Woman salon template
So it was great to hear from New Zealand salon owner Veronica Leigh of Simply Exquisite in Riccarton, about her latest campaign, using…you guessed it, ‘The Hollywood Flyer’.
I paid Veronica a visit in person recently to do some in-salon training and she told me that she wanted to get some new clients through her business, so she used the Hollywood flyer as a mailbox drop in her local area. Here’s what Veronica had to say…
“I am very, very pleased with the results from this mailbox drop. I dropped 500 a week and by the time I got back after a couple of hours I had messages on the answer phone wanting to book it! Certainly got me motivated to get off my butt and keep taking action. In total I have had 30 bookings in just a few weeks!”
So what’s so special about the Hollywood flyer? Well it has everything that every successful marketing ad should have…
- An attention grabbing headline that makes people want to read on
- An offer so irresistible that it can’t be ignored
- A guarantee that removes the risk for any doubters
- A call to action and scarcity that makes people want to call now, not in 6 weeks
- Testimonials to prove that you’re so amazing at what you do
And probably the clincher…the name ‘Hollywood’ itself immediately springs to mind images of glamorous actors and models. And let’s face it, at the end the day your customers are not buying waxing or haircuts from you. They are buying hope, sex appeal and glamour!
Add a salon owner who is not afraid to ‘get off their butt’ as Veronica so rightly put it – and you have a formula for success!!!
Well done Veronica, it’s an absolute pleasure to know you and have you in our program…and I adore your little Jack Russells by the way!